Refund policy

Effective October 28, 2026

Cancellation and refunds

You can cancel at any time on the Plan and billing screen. After you cancel, you are not charged again and keep the paid plan until the end of the period you already paid for.
If you ask for a refund within 7 days of your first payment, we refund it in full. After that, periods already started are not refunded and unused days are not prorated. This does not limit any refund rights you have under applicable law.
To ask for a refund, email support@conode.net. For payments in US dollars you can also use the link in your Paddle receipt or paddle.net. Refunds go back to the original payment method.

The Free plan is free for up to 5 people. Paid plans (Team 10, Team 20, Team 50 and Business 100) are monthly subscriptions per workspace, charged automatically on the same day each month at the price shown on the pricing page. Pending invitations count toward seats.
Payments in Korean won are charged by Second Korea Co., Ltd. through Toss Payments, and the price shown includes VAT.
Payments in US dollars and other currencies are processed by Paddle.com, which acts as the reseller and Merchant of Record for these orders. Paddle handles billing, sales tax and receipts under its buyer terms, and tax for your country may be added at checkout.
If a payment fails we try again up to three times. If it still fails, the workspace moves to the Free plan at the end of the paid period. Your data is not deleted.